Help Mode

Guide users inside the real app

Help Mode turns workflow recordings into live in-app guidance, so users can follow steps where the work actually happens.

Product, customer success, support, and onboarding teams.

Workflow

Built from real workflow context

stpwise starts with what users actually do, then turns that source into guidance across docs, videos, portals, embeds, and live in-app walkthroughs.

1

Record the workflow

Capture the path users need to complete, including the screens and clicks that define each step.

2

Create reusable guidance

Generate the guide and walkthrough content, then edit the copy, screenshots, and step sequence.

3

Launch Help Mode

Connect steps to live targets and guide users inside the product experience.

Use cases

Where it fits

New user onboarding
Feature adoption
Admin setup flows
Self-serve implementation
Benefits

Why teams use it

Reuse the same workflow as a guide, video, help center article, and live walkthrough
Guide users in context instead of sending them away from the product
Use target health signals to spot walkthroughs that may drift as the UI changes
Related pages

Connect the workflow

Frequently asked questions

What is Help Mode?

Help Mode is the installed guidance layer in stpwise that can launch live in-app walkthroughs from recorded workflow guidance.

Is Help Mode just an embedded demo?

No. Embedded demos show a recorded flow. Help Mode is designed to guide users on the live product screen while still reusing the same guide and video source.

Can Help Mode content also be published as documentation?

Yes. The same workflow can become a guide, walkthrough video, help center entry, and live in-app walkthrough.

Record once. Publish every way users need help.

Turn one workflow into a guide, walkthrough video, branded help center, and live in-app walkthrough.

Build live help
Help Mode for Live In-App Guidance - stpwise