Help center

Find answers for AI-assisted workflow guidance

Browse practical help for creating video-to-guide workflows, portals, live in-app walkthroughs, and team documentation with stpwise.

Video tutorials

Watch guided walkthroughs.

Documentation

Read feature references.

Contact support

Get help from our team.

Browse by category

Getting started

Create your first AI-assisted guide and publish it clearly.

  • Creating your first project
  • Recording or uploading a walkthrough
  • Adding steps and annotations
  • Publishing your guide

Collaboration

Work with teammates without losing control.

  • Inviting team members
  • Managing permissions
  • Sharing projects
  • Reviewing updates

Security & privacy

Understand private workspaces and public publishing.

  • Data encryption
  • Access controls
  • Privacy settings
  • GDPR compliance

Billing & plans

Manage subscription limits and plan changes.

  • Upgrading your plan
  • Payment methods
  • Usage limits
  • Canceling subscription

Frequently asked questions

How do I create my first step-by-step guide?

Create a project, record or upload a walkthrough video, generate editable steps, then use annotations and text to explain what needs to happen.

Can stpwise turn a screen recording into documentation?

Yes. The video-to-guide workflow can use a screen recording, uploaded video, library video, or saved session to draft guide steps and optional walkthrough video output.

Can I collaborate with my team on guides?

Yes. Invite team members to a workspace and manage their access through roles and workspace permissions.

How do I share a guide with external users?

Publish the guide to create a clean read-only URL, group it inside a portal, or embed the guide where users already work.

Is my content private and secure?

Workspace content is private by default. Only guides you explicitly publish are accessible through public links.

Help Center for AI Workflow Guidance — stpwise