Create self-serve support answers from real fixes
Capture a fix once and turn it into a guide or walkthrough video that support teams can share again and again.
Customer support, technical support, and product operations teams.
From recording to published documentation
stpwise starts with the workflow people already perform, then helps turn that context into something reusable.
Record the fix
Start from the actual task so the page reflects the screen flow your audience needs to follow.
Generate the draft guide
Use recording and interaction context to create a first draft for this workflow.
Add warning notes or highlights
Tighten the generated copy, screenshots, clips, and annotations before publishing.
Share as link, portal item, or embed
Share the finished support documentation workflow in the format that fits the audience.
Built for practical documentation jobs
Why teams use stpwise
The tools around every guide
Create the content, review the details, and publish it in the format your audience needs.
Step-by-step guides
Screenshot and video annotations
Visibility controls
Portal collections
Analytics for published content
Frequently asked questions
Can support agents create guides quickly?
Yes. They can start from a recording or uploaded walkthrough, then edit the generated steps before sharing.
Can support content be embedded?
Yes. Guides and portals can be embedded where users already look for help.
Create visual SOPs from real workflows
Record or upload a process and turn it into an editable standard operating procedure with steps, media, annotations, and publishing controls.
Turn product workflows into clear documentation
Use AI-assisted video analysis to create step-by-step documentation from recordings, screenshots, and real process context.
Build onboarding guides customers can follow
Turn setup calls, product walkthroughs, and implementation workflows into guides, portals, and embeds for new customers.
Turn this workflow into reusable guidance.
Record once, then publish the same source as a guide, walkthrough video, portal entry, or live in-app walkthrough.